Privacy Policy of FPP Plumbing

Last Updated: 12.26.2024

At FPP Plumbing (“we,” “our company”), we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it.

1. What Information We Collect

We only collect the information necessary to provide our services:

Personal Information:
• Name and surname
• Email address
• Phone number
• Mailing address

Financial Information (if applicable):
• Payment method details (e.g., credit card information)
• Payment history

Technical Information:
• IP address
• Data about your device, browser, and operating system
• History of visits and interactions on our website

How We Collect Data:
• Through forms filled out on our website
• Via phone calls and emails
• Using cookies and similar technologies

2. How We Use Your Information

We use the collected data for the following purposes:
1. To process and fulfill service requests and orders.
2. To communicate with you and clarify details.
3. To ensure website security and prevent fraud.
4. To send promotional offers, deals, or updates (with your consent).
5. To improve our services and website functionality.

3. How We Protect Your Data

We take measures to protect your data, including:
• Encryption to safeguard information during transmission.
• Restricting access to personal data to authorized personnel only.
• Regular updates and audits of security systems.

4. Sharing Data with Third Parties

We do not sell or share your personal data with third parties, except in the following cases:
1. Service Providers: Such as payment processors, delivery services, or IT specialists.
2. Legal Requirements: When necessary to comply with the law or protect our rights.

We ensure that our partners adhere to strict privacy standards.

5. Use of Cookies

We use cookies to:
• Analyze website performance and activity.
• Personalize your user experience.

You can disable cookies in your browser settings. However, this may affect the functionality of our website.

6. Data Retention

We retain your data only as long as necessary to fulfill our obligations and provide our services. Once this period ends, the data will be securely deleted or anonymized.

7. Your Rights

You have the right to:
1. Know what data we collect and how we use it.
2. Correct inaccurate or outdated information.
3. Request the deletion of data no longer needed for service delivery.
4. Opt-out of receiving promotional materials.

To exercise your rights, please contact us using the information below.

8. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

FPP Plumbing
Phone: 980-899-7997

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. Any changes will be published on this page, and we encourage you to review it periodically.

Last updated: 12.26.2024

10. Our Rights

We reserve the following rights regarding the protection of our business information:
1. Confidentiality of Business Information:
Customers and website users agree not to disclose confidential information obtained from FPP Plumbing, including:
• Pricing for services and materials unless publicly available on our website.
• Details of proposals, estimates, or quotes.
• Any information shared during the course of work.
2. Restriction on Information Sharing:
Sharing our business information with third parties without prior written consent from FPP Plumbing is prohibited.
3. Liability for Violations:
In the event of a violation, FPP Plumbing reserves the right to take appropriate action, including legal measures, to protect its business interests.

We strive for transparent and honest relationships with our clients and expect these conditions to be respected.

For questions regarding this Privacy Policy or your responsibilities, please contact us:

FPP Plumbing
Phone: 980-899-7997